Last updated: 14 September 2026
At Royalty Digital Solutions Ltd, we take your privacy seriously.
This Privacy Policy explains how we collect, use, store and protect personal information when you visit our website, communicate with us, subscribe to our newsletter, or use our services.
We aim to be clear about what information we collect, why we collect it and how we use it.
1. Who We Are
Royalty Digital Solutions Ltd is a systems and digital solutions consultancy that helps organisations understand, design and build better systems.
For applicable data protection laws, Royalty Digital Solutions Ltd is responsible for the personal information we collect and use through this website and our business activities.
Company: Royalty Digital Solutions Ltd
Privacy email: [contact@royaltydigitalsolutions.com]
Website: royaltydigitalsolutions.com
If you have any questions about this Privacy Policy or how we handle your personal information, please contact us using the email address above.
2. Information We Collect
The information we collect depends on how you interact with us.
Information you provide directly
When you contact us, subscribe to our newsletter or start a conversation about working with Royalty, you may provide information such as:
* Your name
* Email address
* Telephone number, where requested
* Company or organisation name
* Job title or role
* Information about your organisation
* Information about your business needs or challenges
* Details contained in your enquiry or message
* Any other information you choose to provide to us
Please avoid providing sensitive personal information unless we specifically ask for it and there is a legitimate reason for doing so.
Information collected automatically
When you visit our website, certain information may be collected automatically through technical systems and analytics technologies.
This may include:
IP address
Browser type and version
Device type
Operating system
Approximate geographic location
Pages visited
How you arrived at our website
Time spent on pages
Interactions with the website
Other technical or usage information
The exact information collected depends on your browser, device and the technologies enabled on our website.
3. How We Collect Your Information
We may collect personal information when you:
Complete our contact form
Use our **Start a Conversation** form
Subscribe to our newsletter
Contact us directly by email
Communicate with us about our services
Browse or interact with our website
Respond to communications from us
Provide information to us during a business relationship
We may also receive limited technical information through third-party services that help us operate, secure and understand the performance of our website.
Where we obtain personal information from sources other than you, we will provide the relevant privacy information where required by applicable data protection law.
4. How We Use Your Information
We use personal information for legitimate business and operational purposes, including to:
Respond to enquiries
When you contact us, we use the information you provide to understand your enquiry, respond to you and communicate with you about your requirements.
Start a conversation about our services
If you use our Start a Conversation form, we may use the information you provide to understand your organisation, discuss your requirements, assess how we may be able to help and, where appropriate, develop a proposal or scope of work.
Provide and manage our services
If you become a client, we may use relevant information to communicate with you, deliver agreed services, manage projects, administer our business relationship and provide ongoing support.
Manage our newsletter
If you subscribe to our newsletter, we use your information to send you the communications you have requested.
These communications may include insights, articles, updates, practical guidance, information about Royalty and relevant information about our services.
You can unsubscribe from marketing communications at any time.
Improve our website
We use website analytics to understand how visitors use our website and to help us improve its content, structure, functionality and overall experience.
Maintain security
We may process technical information to help protect our website, systems and users against security threats, misuse, fraud and other harmful activity.
Meet legal and regulatory obligations
We may process personal information where necessary to comply with legal, regulatory, accounting or other obligations that apply to our business.
5. Our Lawful Bases for Processing
Depending on the circumstances, we may rely on one or more of the following lawful bases for processing personal information:
Consent
We may rely on your consent where you have actively agreed to a particular use of your personal information, such as subscribing to certain marketing communications or consenting to non-essential cookies where required.
Where processing is based on consent, you may withdraw your consent at any time.
Contract
We may process information where it is necessary to enter into or perform a contract with you.
For example, this may include using your contact and business information to deliver services that you have engaged us to provide.
Legitimate interests
We may process information where it is necessary for our legitimate business interests, provided those interests are not overridden by your rights and freedoms.
Our legitimate interests may include:
* Responding to business enquiries
* Managing client relationships
* Operating and improving our website
* Improving our services
* Maintaining website and system security
* Managing our business operations
* Communicating with existing business contacts where permitted by applicable law
Legal obligation
We may process personal information where necessary to comply with a legal or regulatory obligation.
The specific lawful basis we rely on will depend on the nature and purpose of the processing.
6. Newsletter and Marketing Communications
If you subscribe to our newsletter, we will use the information you provide to send you the communications you have requested.
Our newsletter may contain information about:
* Royalty Digital Solutions
* Systems and automation
* Digital transformation
* Business processes
* AI and technology
* Insights and practical guidance
* Our services and relevant business developments
You can unsubscribe from our marketing communications at any time by using the unsubscribe option included in our emails or by contacting us at:
[contact@royaltydigitalsolutions.com]
Unsubscribing from marketing communications will not necessarily stop essential communications relating to an existing business relationship or service.
7. FluentCRM
We use FluentCRM to help manage contacts, enquiries, newsletter subscribers and communications.
Information submitted through our website may be stored or managed within our CRM system where necessary for the purposes described in this Privacy Policy.
Depending on the information you provide, this may include your name, email address, organisation, contact details, enquiry information and communication preferences.
We use this information to manage our relationships with prospects, subscribers and clients and to communicate with them appropriately.
8. Google Analytics
We use Google Analytics to understand how visitors interact with our website.
Google Analytics may collect information about website usage, including information about pages visited, interactions, device and browser information, traffic sources and other technical or statistical information.
We use this information primarily to understand website performance and improve the experience and usefulness of our website.
Where required, we will seek appropriate consent before using non-essential analytics cookies or similar technologies.
Google Analytics operates under Google’s own privacy and data processing arrangements. Information processed through the service may be handled in accordance with Google’s policies and may involve processing outside the country in which you are located.
9. Cookies and Similar Technologies
Our website may use cookies and similar technologies.
Cookies are small files or pieces of information stored on your device when you visit a website. They can be used for purposes such as website functionality, security, preferences, analytics and other services.
Some cookies may be necessary for the website to function properly. Other cookies, such as certain analytics or tracking cookies, may require your consent.
Where consent is required, we will provide an appropriate mechanism for you to accept or reject non-essential cookies.
You can also manage cookies through your browser settings.
Please note that disabling certain cookies may affect the functionality of parts of the website.
The ICO states that organisations should explain what cookies do and why they are used, and that non-essential cookies generally require active consent.
10. Website Hosting
Our website is hosted by **Restart.ng**.
As our hosting provider, Restart.ng may process technical information associated with operating, securing and maintaining our website and hosting environment.
This may include server logs, IP addresses, technical information and other information generated when users interact with the website.
We only use such information for legitimate operational, security and technical purposes.
11. Who We Share Your Information With
We do not sell your personal information.
We may share personal information with trusted third parties where this is necessary to operate our business, provide our services, maintain our website or comply with legal obligations.
Depending on how our services and systems are configured, these may include:
* Website hosting and infrastructure providers
* CRM and email management providers
* Analytics providers
* Website security and technical service providers
* Professional advisers
* Payment providers, where applicable
* Legal, regulatory or governmental authorities where required by law
We expect service providers who process personal information on our behalf to handle that information appropriately and securely.
We only share information where there is a legitimate reason to do so.
12. Payment Information
Royalty Digital Solutions Ltd may introduce online payment facilities as part of its services.
Where online payments are introduced, payments may be processed through a third-party payment provider.
We will not normally need to collect or store your full payment card details ourselves when a third-party payment provider processes the transaction.
The payment provider may process your payment information in accordance with its own privacy policy and terms.
Where payment is made by bank or wire transfer, we may process information necessary to identify and reconcile the payment, such as your name, organisation, transaction reference and payment details.
This section will be updated if our payment arrangements change materially.
13. International Data Transfers
Some of the technology and service providers we use may process personal information in countries outside the country where you are located.
Where this occurs, we will take appropriate steps to ensure that personal information is handled in accordance with applicable data protection requirements and that appropriate safeguards are used where required.
The specific safeguards may depend on the service provider and the countries involved.
14. How Long We Keep Your Information
We keep personal information only for as long as reasonably necessary for the purpose for which it was collected, including where necessary to:
* Respond to an enquiry
* Maintain a business relationship
* Deliver services
* Maintain appropriate business records
* Meet legal, accounting or regulatory requirements
* Resolve disputes
* Protect our legitimate business interests
Different types of information may therefore be retained for different periods.
When personal information is no longer required, we will take reasonable steps to securely delete or anonymise it.
15. How We Protect Your Information
We take reasonable technical and organisational measures to protect personal information against unauthorised access, loss, misuse, alteration or disclosure.
These measures may include appropriate access controls, authentication, security monitoring, secure hosting arrangements and limiting access to personal information to people and service providers who need it for legitimate purposes.
However, no method of transmitting or storing information online can be guaranteed to be completely secure.
16. Your Data Protection Rights
Depending on the applicable law and circumstances, you may have rights in relation to your personal information.
These may include the right to:
* Request access to the personal information we hold about you
* Ask us to correct inaccurate or incomplete information
* Ask us to delete your personal information in certain circumstances
* Ask us to restrict how we process your information in certain circumstances
* Object to certain types of processing
* Withdraw consent where we rely on consent
* Request portability of certain information where applicable
* Object to direct marketing
These rights are not absolute and may be subject to legal conditions and exceptions.
If you would like to exercise a data protection right, please contact us at:
[contact@royaltydigitalsolutions.com]
We may need to verify your identity before fulfilling certain requests. We will handle requests in accordance with applicable data protection requirements.
17. Direct Marketing
We respect your right to control whether you receive marketing communications from us.
Where we send marketing communications, we will do so in accordance with applicable data protection and electronic communications laws.
You can opt out of marketing communications at any time.
If you unsubscribe from our newsletter, we will update your communication preferences so that you no longer receive the relevant marketing communications, subject to any communications that we are legally permitted or required to send.
18. Third-Party Websites
Our website may contain links to websites or services operated by third parties.
These websites have their own privacy policies and terms.
We are not responsible for the privacy practices, content or security of third-party websites.
We encourage you to review the privacy policy of any third-party website you visit.
19. Children’s Privacy
Our website and services are intended primarily for businesses, organisations and professional users.
We do not knowingly collect personal information from children for marketing purposes.
If you believe that a child has provided personal information to us without appropriate consent, please contact us so that we can review the situation and take appropriate action.
20. Automated Decision-Making and Profiling
We do not currently use personal information collected through this website to make decisions about individuals based solely on automated processing that produce legal or similarly significant effects.
If this changes, we will update this Privacy Policy and provide the relevant information required by applicable data protection law.
21. Changes to This Privacy Policy
We may update this Privacy Policy from time to time.
Changes may be necessary when we introduce new services, change the technologies we use, change how we process personal information or respond to changes in applicable law.
When we make significant changes, we will update the “Last updated” date at the top of this page and, where appropriate, provide additional notice.
We recommend checking this page periodically to stay informed about how we handle personal information.
22. How to Contact Us
If you have questions about this Privacy Policy, want to exercise your data protection rights, or have concerns about how we use your personal information, please contact us.
**Royalty Digital Solutions Ltd**
Email: [contact@royaltydigitalsolutions.com]
We will endeavour to respond to legitimate privacy enquiries within a reasonable timeframe and in accordance with applicable data protection requirements.
23. Complaints
We encourage you to contact us first if you have a concern about how we have handled your personal information so that we have an opportunity to address it.
If you are in the United Kingdom and remain dissatisfied, you may also have the right to complain to the **Information Commissioner’s Office (ICO)**, the UK’s independent data protection supervisory authority.
The ICO provides guidance on individuals’ rights and complaints relating to personal data.
Privacy contact: [contact@royaltydigitalsolutions.com]
Royalty Digital Solutions Ltd
Building Systems that Scale
