Before You Automate, Understand What You’re Fixing
You may already have a process in your organisation that you know is taking too much time. Your team is copying information from one system into another. Perhaps someone spends part of every week sending reminders, updating records or moving information between spreadsheets. A process that used to work perfectly well now feels unnecessarily complicated. […]
How to Know When Technology Isn’t the Problem
Perhaps you have noticed that the technology your organisation introduced to make work easier has gradually become another thing your people have to manage. The systems are there. Your team knows how to use them. You have invested in software to help people communicate, manage information and keep everyday work moving. Yet somehow, simple work […]
